Comments on: Math is hard http://www.matiasduarte.com/2007/02/09/what-does-it-all-mean/ i do it for my peeps Fri, 13 Jan 2012 01:15:02 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: PJ NH http://www.matiasduarte.com/2007/02/09/what-does-it-all-mean/comment-page-1/#comment-1496 PJ NH Thu, 29 May 2008 04:10:09 +0000 http://www.matiasduarte.com/?p=11#comment-1496 So the company is "generating monthly revenue in excess of $100 milion/month"? That will not last long, given the poverty of their customer service; the poor functioning telephones; the fees the company incurs from repeated customer calls to Customer Service/Tech Repair/Cancellations Departments/Corporate Offices; and FedEx costs for replacing phone after phone after phone - all within a matter of months. The company's phone lines disconnect, the website fails, the phones are a disaster. The only reason they can claim their wide # of customers is due to their refusal to release folks from contracts. We'd read poor reviews from customers prior to purchase; we should have believed the complaints were more than sour grapes. Mr. Duarte, I would suggest you align yourself with a different company; surely your standards of integrity are better than this. So the company is “generating monthly revenue in excess of $100 milion/month”? That will not last long, given the poverty of their customer service; the poor functioning telephones; the fees the company incurs from repeated customer calls to Customer Service/Tech Repair/Cancellations Departments/Corporate Offices; and FedEx costs for replacing phone after phone after phone – all within a matter of months. The company’s phone lines disconnect, the website fails, the phones are a disaster. The only reason they can claim their wide # of customers is due to their refusal to release folks from contracts. We’d read poor reviews from customers prior to purchase; we should have believed the complaints were more than sour grapes. Mr. Duarte, I would suggest you align yourself with a different company; surely your standards of integrity are better than this.

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